Project Manager and Relativity Expert Dave Bow Joins Relativity’s First Official Cohort of the RCT Program
Page One’s resident Senior eDiscovery Project Manager, Dave Bow, has earned yet another Relativity certification. He is 1 of 7 selected Relativity Experts selected to participate in the first Relativity Certified Trainer (RCT) program for Admin Essentials I.
This is the first time Relativity has offered the RCT program to non-Relativity employees for Admin-type training. This pilot program was created to train to external project managers to teach the Admin Essentials I course. Previously this certification was only offered for “Relativity 101,” which is designed specifically for new users.
The RCT program is rigorous—including pre-work, a virtual meet-and-greet, a weeklong bootcamp, and a final evaluation on the participant’s ability to train a portion of Relativity . In order to obtain this certification, Dave committed to over 60 hours to the necessary pre-work and RCT bootcamp.
At Page One, one of our core values is continually learning. By participating in this program, we are able to continue in our efforts of fostering education and training internally and for our clients. We utilize our ability to educate and onboard clients to empower them to use the products and workflows we have available.
The RCT certification gives Page One the ability to offer in-person or virtual training to our end-users. When users attend these training sessions, Relativity Continuing Education credits are granted, meaning RCAs can maintain their certiﬁcations from Page One trainers.
Stellar Women: Leading a Male-Dominated Team & Squashing Imposter Syndrome with Reade Heredia, Page One Marketing and Sales Coordinator
Relativity‘s Stellar Women Podcast celebrates female leaders making their mark in technology. These women share their stories and practical tips to inspire emerging leaders, build a supportive community of allies, and promote gender equity and empowerment.
Reade Heredia joins the Stellar Women in eDiscovery team to discuss her tips for handling the all too human feeling of imposter syndrome and how she leads a predominantly male team. You can check out her discussion at the link below!
“For Stellar Women, Mila and I had the great privilege of sitting down with Reade Heredia. Reade shares her techniques for success as a leader, including gathering feedback from her team in addition to praising in public and coaching in private.
When it comes to imposter syndrome, Reade quoted Maya Angelou and said: “When you know better, you do better.” The best way for Reade to overcome any feelings of self-doubt is through preparation. She prepares for any upcoming obligation and encourages her team to do the same.”
Read the transcript and the rest of Relativity’s blog post on this podcast episode here.
Here at Page One, we value women and the perspectives that they bring to our business. Before women’s history month finishes out, we want to give you a chance to hear from some of our female leaders.
Reade Heredia, Marketing and Sales Coordinator
Reade Heredia serves as the Marketing and Sales Coordinator. Her responsibilities include developing and implementing marketing campaigns, managing and tracking sales team activity and data, creating promotional materials, and managing social media platforms and website.
Since joining the Page One leadership team, Reade has established a community outreach program, Page One was awarded a Great Place to Work certification, and she coordinated and planned the first annual Virtual One Conference hosted by Page One. The online conference featured 8 speakers, 7 of which are women, speaking at 6 sessions, and raised money for Covid-19 relief.
What are some of the characteristics of a good leader?
“I believe being a good listener and flexibility are integral to being a good leader. It’s important to know how your team learns and takes in information, and you have to be able to adjust your communication style based on what works best for certain individuals or your team as a whole.”
What advice would you give to the next generation of female leaders?
“Confidence is key. Be confident in who you are and your abilities to lead and win. Trusting yourself and working hard will grow your confidence tremendously. Confidence in your team is just as important. If your team thinks you don’t believe in their ability to achieve success, how will they believe in themselves? Encouraging your team and celebrating their victories, no matter how small, can instill confidence and the desire and determination to succeed.”
Cassie Sandberg, Business Manager
Cassie Sandberg is the Business Manager of Page One. She started her career at Page One as the executive assistant for the company president and worked her way to business manager. As Business Manager, Cassie develops and implements administrative processes, oversees the billing cycle, and maintains relationships to ensure long-term success for employees and customers.
In the administration department, Cassie has been an integral part of the implementation of the entrepreneurial operating system overhauling the structure to facilitate company growth. She collaborates with department leadership to develop strategies and business processes to make Page One a Great Place to Work.
What advice would you give to the next generation of female leaders?
“Invest in knowing your team well. Spend time developing your relationships, learning how they make decisions and where their instincts kick in. Knowing your team is trusting your team, and that can make all the difference.”
What’s one leadership lesson you’ve learned in your career?
“You should expect to make mistakes, never let fear be the reason or the delay in your decision making. When you’re wrong, admit it and move on. You’ll earn the respect of your team and clients when you own up to your mistakes and address it promptly rather than avoiding resolution.”
Emily Parker, Production Manager
Emily Parker joined Page One 10 years ago. Emily began as a document specialist, then after a year, became a shift manager, and became Production Manager in 2018. As production manager, Emily works with clients, oversees the production process by coordinating all production activities and operations, and manages the production team.
Over the past few years, Emily has grown her team and exponentially increased customer satisfaction by producing document and litigation services with 0 errors.
What are some of the characteristics of a good leader?
“Organization and strategy, confidence, trust, and communication.
Good leaders need to be able to form game plans quickly and strategically delegate tasks. That takes full confidence in oneself and team members. Leaders must be able communicate well and understand what motivates others.”
What’s one leadership lesson you’ve learned in your career?
“Transparency and honesty build respect and the desire to be one’s best self. When people don’t understand your motives, they can’t share those motives. Helping people see their potential, gain confidence, and form their own goal is key to team success. When team members feel important and like they are a part of something, they do whatever it takes to succeed.”
At Page One, we focus on meeting all your eDiscovery and trial preparation needs throughout litigation. As part of this service, we provide a paper discovery solutions team who can make sure your hard copy data gets into the process seamlessly.
We work with you one-on-one at the beginning of every project. We want to gather all the necessary information to ensure accuracy. Our experienced team can provide technical expertise to certify your project is completed in the best possible manner and to your specifications.
Proven Quality Assurance
We can provide your company with productions ready to provide to opposing parties that won’t be returned for corrections. Before your project leaves our facility, it is checked for accuracy twice during the final inspection. Our workflows, technology, and experienced team enables us to meet your deadlines at the highest quality.
At Page One, we understand the importance of preservation and privacy. All Page One employees who handle client data have undergone background checks and are HIPAA certified. All Page One employees also have mandatory monthly cybersecurity training.
When your data uploads have completed, you may no longer have a need for the original hard copy documents. We also offer services to destroy the documents and provide certificates of destruction.
15 Years of Experience
Since 2006, we have been providing legal copying, scanning, and more to various law firms, businesses, and government agencies nationally. No matter how complicated or extensive your project is, our dedicated team can handle it. Why are we so confident? Because chances are that we’ve seen it before. We understand production specs and our proven processes ensure that each stage of production is implemented and tracked.
A One Stop Shop
We are currently in a climate where documents need to be digitized. Our ability to provide eDiscovery gives our clients a competitive edge. We can give our clients instant access to their files in our Relativity environment. You no longer have to worry about transferring data between firms. We can handle all of your paper and eDiscovery needs at Page One.
Do you want to explore our workflows? We’d love to speak with you.
We are thrilled to start off 2021 with two new additions to our eDiscovery consultant team at Page One.
McKenzie Phillips and Eric Ramos join the Page One team as eDiscovery consultants.
McKenzie, as an eDiscovery Consultant, is responsible for creating and maintaining strong client relationships in the legal and corporate community. She will orchestrate the delivery of customized solutions that effectively address our clients’ complex needs.
McKenzie comes to Page One with a wealth of experience in hospitality account management, specializing in client relations. Prior to hospitality, McKenzie spent 6 years coaching high school and Division I college softball. Her work ethic and passion to connect with the players helped drive these programs forward. Hospitality and the world of athletics have primed McKenzie to adapt and tackle any challenge that comes her way.
McKenzie was a proud member of every sports team possible in her small hometown of Newton, IL. She went on to play softball at Heartland Community College, where she helped her team win the National Championship title. McKenzie continued her softball career and received her bachelor’s degree at Appalachian State University in Boone, NC. She enjoys spending time with family, supporting the community, and being active outdoors.
McKenzie says, “The mentorship and sense of community at Page One is already proving to be fantastic.”
Eric Ramos joined the Page One team as a senior eDiscovery consultant in October 2020. Eric comes to Page One with over 23 years of legal experience. He began his career as an IP/Litigation paralegal. There he learned how to manage a matter through its life cycle. He is now able to utilize his knowledge and experience to provide intelligent, effective, cost efficient solutions services in the eDiscovery sector.
In addition to his passion for helping his clients succeed in the world of eDiscovery, Eric also has a passion for comic book illustration. Eric says his two years of cartooning and commercial communications from the Art Institute of Ft. Lauderdale has served him well, “My boys think I am ‘cool’ due to my knowledge of the comic book genre.”
Eric is a father of four with two teenage boys, one daughter, and a French Bulldog! Born on the island of Puerto Rico and raised in The Bronx, New York, Eric says he understands the necessity of “hard work” and applies himself to his work in the same manner.
To raise awareness about the impassioned work that companies are doing to create great workplace cultures, Great Place to Work® has registered October 20 as Certification Nation Day, and Page One Legal is honored to be a Great Place to Work-Certified company who will come together with the rest of this community on October 20 through social media to recognize employees that drive culture forward and celebrate the tremendous accomplishment of getting Great Place to Work-Certified.
Reade Heredia, Marketing Director at Page One, said, “Great Place to Work Certification has allowed our company to continue to attract high-quality, like-minded professionals to our organization and it challenges us to think deeper and do better for our team and our clients.”
We asked the members of the Page One team about their experiences and favorite things about working at Page One. With their responses, we created a word cloud. We thought this is an excellent representation of why Page One Legal was certified as a Great Place to Work.
Michael Bush, CEO of Great Place to Work, says, “I am looking forward to focus the world on the Certified companies that put employees first and focus on creating high-trust cultures that employees rave about. Based on our three decades of research, we know the powerful impact that a strong culture can have on every employee’s experience. Thriving employees increase revenue, profit and provide market leading customer experiences. I hope that Certification Nation Day can inspire other executives to create and sustain employee-first cultures.”
Page One is proud to welcome Dave Bow as the newest Senior eDiscovery Project Manager. Dave joins Page One from Charleston, South Carolina.
As Senior Project Manager, Dave is responsible for managing ESI for collections, processing, review, and production while providing consultation to all clients. He will also design databases and establish workflows, while ensuring assuring quality and cost efficiency for our clients.
Dave brings with him a Relativity Certified Administrator certification, Relativity Analytics Specialist certification, Relativity Certified User certification (all three make him a Relativity Expert), and 12 years of experience working in data, technology, and project management.
Prior to joining Page One, Dave worked for Deloitte in support of the DOJ’s eDiscovery efforts by training and supporting Assistant US Attorneys and their litigation support staff on numerous applications, primarily focusing on Relativity and NUIX. Dave has also worked as a document review project manager and a German language translator for commercial eDiscovery vendors.
Not only is Dave an eDiscovery pro, he is also a South Carolina Bar licensed attorney, giving him a unique perspective to the EDRM process.
When asked what he is most excited about work at Page One, Dave replied, “An opportunity to work closely with clients to achieve difficult goals, while inventing and perfecting new processes along the way using the latest and greatest tools.”
The SaaS eDiscovery solution will provide more value in the cloud for Page One’s clients
We are thrilled to announce we are expanding our global eDiscovery offering with the addition of Relativity’s cloud-based eDiscovery solution, RelativityOne. RelativityOne delivers all the features and functionality that set Relativity apart, wrapped in an easy-to-manage SaaS solution.
With RelativityOne, we can better protect our data by storing it in a single, secure SaaS platform that spans the full breadth of eDiscovery – from legal hold all the way through to production.
The heart of eDiscovery is found at the intersection of technology and law. At Page One we strive to be at the forefront of that technology, so we can most effectively leverage for our legal clients. As we looked across the upcoming landscape of technology, the Aero User Interface within RelativityOne immediately caught our eye. Its top of class speed and user functionality is going to be a game changer. By implementing the RelativityOne platform now, we’ll be ready to provide that technology to our clients at the initial roll out in September.
Andrew Kent, Chief Operating Officer
With the secure and powerful RelativityOne product, we will be able to further leverage our eDiscovery expertise to provide more value and better results for our clients. Additionally, moving to the cloud gives us the added scalability needed in today’s data-centric society and allows us to build expertise and IP on top of one connected, global solution.
RelativityOne also gives our users the flexibility to pick and choose solutions from the Relativity App Hub that best suits their unique workflows across different stages of the Electronic Discovery Reference Model —and solve data challenges outside of eDiscovery.
We are currently performing personalized demos in the new platform. Please contact us at Support@PageOneLegal.com to schedule yours today.
About Page One Page One is a Nashville-based, national eDiscovery and litigation support provider founded in 2006. We are known for our commitment to continually improving our services, providing first-rate data security, and always delivering the highest quality of work to our clients. Using a combination of our cutting edge technology, our proven workflows, as well as our wealth of experience we improve both the efficiency and the quality of our clients’ work. We help them do more for less. Our eDiscovery department offers digital forensic collections, online database hosting, technology assisted review, and advanced data analytics. Our litigation support center offers several print services to accommodate any document needs.
About Relativity Relativity makes software to help users organize data, discover the truth, and act on it. The platform is used by thousands of organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance operations with RelativityOne and the newest offering Relativity Trace. Relativity has over 180,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and 198 of the Am Law 200. RelativityOne offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago’s Top Workplaces by the Chicago Tribune for nine consecutive years.
Nashville, TN – April 26, 2020 – Page One Legal announced that it is Great Place to Work-Certified™. Certification is a significant achievement. Using validated employee feedback gathered with Great Place to Work’s rigorous, data-driven For All methodology, Certification confirms 7 out of 10 employees have a consistently positive experience at Page One. Great Place to Work is the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue and increased innovation.
“We are thrilled to be Great Place to Work-Certified™,” says Andrew Kent, Chief Operating Officer at Page One. “We make employee experience a priority every day and it means a lot that our employees have reported a consistently positive experience with their coworkers, their leaders, and with their jobs. This is important to us because we know that when our employees have a high-trust experience every day they are more productive, drive better business results and make a difference to our customers.”
“We congratulate Page One Legal, on their Certification,” said Sarah Lewis-Kulin, Vice President of Best Workplace List Research at Great Place to Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Emprising®, their culture management platform, empowers leaders with the surveys, real-time reporting, and insights they need to make data-driven people decisions. Their unparalleled benchmark data is used to recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the US and more than 60 countries, including the 100 Best Companies to Work For® and World’s Best list published annually in Fortune. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work For All™.
With all of his success, I hope that Tom Brady doesn’t forget he still owes me gas money.
On Sunday night April 16, 2000, I was on my way back to Foxboro after spending the weekend in Philadelphia visiting family and my future wife when I received the news. A few months earlier, I signed a free agent contract with the New England Patriots. It was only my second year out of college, and I was already with my third NFL team.
As a rookie, I signed a contract with the Oakland Raiders only to lose my roster spot to Heath Schuler. Soon after, I signed with the Dallas Cowboys and went to camp in Wichita Falls, Texas with the likes of Troy Aikman, Emmitt Smith, Michael Irvine, and Deion Sanders. My rookie year ended there when I was summoned to Jerry Jones’ office a week before the first game of the regular season. I was handed my walking papers and a plane ticket back home to Philadelphia.
I spent the rest of that season working two part-time jobs while keeping in shape and continuing to try out for NFL teams. At the end of that season, it looked like I’d be headed overseas to play in NFL Europe the following year. However, a couple weeks before the NFL Europe draft, I signed a contract with New England. I began training in their off-season program shortly after signing. During training, I slept on a friend’s couch for three weeks at his studio apartment on the outskirts of the Boston College campus. Four days a week I drove to Foxboro to lift, run, throw to receivers, and watch film preparing for the upcoming season.
But on that April 16th, while driving north on Interstate 95, I learned my time with the Patriots was probably over. I was listening to the draft on the radio when Bill Belicheck used the 199th overall pick on a quarterback from the University of Michigan. My excitement for the upcoming minicamp flew out the window somewhere between the George Washington Bridge in New York and the “Big Dig” going on in Boston.
As the future Hall of Famer announced last month his time in New England was over, I’m reminded of his first days in Foxboro. Our conversations in my Ford Explorer on the ride between the locker room and the practice fields will be etched in my mind forever.
At that time, Gillette Stadium was just beginning to be built and all the Bledsoe didn’t have room in his two-seat convertible Porsche, so Tom jumped in my Explorer. I told him my story, and we talked about how hard it was to make it in the NFL. The number of players on each NFL roster was so limited that even some extremely talented football players were often left to watch from afar with millions of football fans across the country.
A few years later, after stints in the XFL and the CFL, I began quarterbacking projects for litigation attorneys during the discovery phase of litigation. eDiscovery is an industry that is tough to break into but not nearly as hard as the NFL. I took the lessons I learned from my pro-football days and applied them to my new profession. I’ve met and worked with some tremendously successful people and had conversations with some of the most influential team owners, general managers, coaches, and players of all time. These encounters helped prepare me for working with an equally impressive client base.
To be successful in these industries you have to work hard, be persistent, understand your role, work together to achieve a goal or objective, be technically and tactically sound, and continuously learn and grow. To this day my conversations with a young, skinny, bright eyed, former Wolverine quarterback have stuck with me. His desire to be the best of all time was evident from his first days in the league. And even as I lost my job to that humble kid, I am grateful for having shared that time with him. His story has been an inspiration to me and continues to challenge me to overcome tough situations in my own personal and professional life.
About the Author
Brian Kuklick is an eDiscovery industry veteran with 15 years of litigation support experience in North Carolina, South Carolina, and Virginia. He has worked with law firms, corporate legal departments, and government agencies helping them manage their documents throughout each phase of the EDRM. Brian’s knowledge and expertise along with his strong customer focus have allowed him to identify technology solutions to address his client’s needs in matters related to compliance, risk management, corporate mergers and acquisitions, litigation, corporate investigations, real estate, and securities. His customer first approach is at the forefront of all projects he manages ensuring an accurate, efficient, and cost effective delivery.