Case Study: Solving the Modern Attachment Riddle with ModernLink

Data Hosting is easy, solving complex problems is where true partners stand out.

The Challenge: Broken & Disconnected Data

When longtime client Top AM Law 200 Firm came to us during a fast-moving eDiscovery project, they had a serious problem: modern attachments – specifically Google exports – were getting disconnected from their parent emails during export from Google Workspace. Reviewers were left with fragmented conversations and missing context. Manual re-linking was possible, but extremely slow, error-prone, risky and expensive.

We knew there had to be a better way.

The Solution: Introducing ModernLink

Working closely with their team, we designed and delivered ModernLink— an efficient and effective tool that returns the linked documents to their corresponding record. We made sure it could handle large volumes of records at once and produce output optimized for seamless integration into Relativity.

The Outcome: Speed, Clarity & Confidence

The results were immediate and impactful. ModernLink eliminated hours of tedious manual work, restored full context to every document review, and dramatically reduced the risk of missed or misinterpreted data. What used to be a frustrating bottleneck became a fast, reliable part of their workflow.

With ModernLink in place, Michael Best immediately saw improvements, including:

• Restored full document context

• Eliminating hours of manual effort

• Reduce risk or errors or omissions

• Streamlined workflow

Page One + Top AM Law 200 Firm – More Powerful Together.